Best OpenAI Models for the Davix Chatbot

1. What the Chatbot Needs from a Model #

Your Chatbot:

• Runs interactive, multi-turn conversations.
• Needs good instruction-following and stable tone.
• Must be fast enough for live chat.
• Might run many requests per day, so cost matters.

So, we need a model that balances:

• Quality (good answers, less hallucination).
• Latency (fast response).
• Price.

2. Recommended Models (Priority Order) #

Based on OpenAI’s docs and current model lineup: OpenAI Platform+3OpenAI+3OpenAI Platform+3

Best default choice for Chatbot:

1. gpt-4.1-mini
   • Very strong instruction following and tool-calling, with 1M-token context. OpenAI Platform+2OpenAI Platform+2
   • Cheaper and faster than full gpt-4.1, but still much smarter than earlier 4o/3.5 models.
   • Great for general support chat, Q&A, and your historic / technical content.

High-quality premium choice:

2. gpt-4.1
   • OpenAI’s flagship non-reasoning model, designed to outperform GPT-4o with better long-context and coding performance, while also being cheaper than older GPT-4.x. OpenAI+2OpenAI Platform+2
   • Great if:
     • You want maximum quality.
     • You serve fewer users but care a lot about answer depth and nuance.

High-volume / cheapest choice:

3. gpt-4.1-nano
   • Smallest, fastest, and cheapest member of the 4.1 family; still supports long context. OpenAI+2OpenAI Platform+2
   • Ideal if:
     • You have many chatbot sessions per day.
     • You prefer a very low cost over maximum intelligence.

Legacy / fallback options (if 4.1 not available in your account):

4. gpt-4o-mini or gpt-4o
   • GPT-4o and 4o-mini are powerful multimodal models; 4.1 series is designed to outperform them, but they may still be present in your account and your plugin docs probably refer to them. The Verge+3OpenAI+3OpenAI Platform+3
   • Use if:
     • Your account doesn’t expose GPT-4.1 yet.
     • Or you already tuned prompts for GPT-4o.
5. gpt-3.5-turbo (last resort)
   • Now considered legacy and generally weaker than 4o/4.1 mini; up-to-date guidance from OpenAI suggests using 4.1 or 4o-mini instead for new workloads. OpenAI Platform+2OpenAI Platform+2
   • Only use if:
     • Your budget is extremely tight.
     • Or your account/region does not support newer models.

3. Models You Should Avoid for Chatbot #

• Reasoning models like o1, o3, o3-mini, o4-mini:
  • Designed for complex reasoning tasks, math, STEM, etc. Roboflow Blog+3OpenAI Platform+3OpenAI+3
  • They often:
    • Take longer per response.
    • Cost more per token.
  • Overkill and expensive for typical customer/user chat on your site.
• Obsolete / deprecated versions (e.g. older GPT-3.x or early 4.0 snapshots).
  • OpenAI deprecates old model versions regularly; new models are cheaper and better. OpenAI Platform+2Portkey+2

4. How to Set the Chatbot Model in Davix #

1. Go to Davix AI Engine → Chatbot.
2. In the OpenAI settings section, find:
   • “Chatbot model” or similar (this field is already documented in your earlier docs).
3. Enter one of the recommended model IDs, e.g.:
   • gpt-4.1-mini
   • gpt-4.1
   • gpt-4.1-nano
4. Save changes.
5. Open the chat bubble on the front-end and test.

image IMAGE PLACEHOLDER: Screenshot of Davix → Chatbot settings showing a text field or dropdown labeled “OpenAI model” with gpt-4.1-mini selected. IMAGE image

If you get “model not found” errors:

• Your OpenAI project may not have access to that model yet.
• Try a different one from the recommendations list.