Configuring General Chatbot Settings (Name, Logo, Texts)

1. Where to Find General Settings #

1. Go to WordPress Admin → Davix AI Engine → Chatbot.
2. Open the General or Style tab (depending on how the tab is labeled in your UI).

Here you’ll find the main text and branding options.

image IMAGE PLACEHOLDER: Screenshot of Chatbot General/Style tab showing chatbot name, logo URL, welcome text, placeholder fields. IMAGE image

2. Setting the Chatbot Name #

Option: chatbot_name

• This is the display name of your chatbot.
• It appears in the header of the chat window, next to or above the logo.

Step-by-step:

1. Locate the Chatbot Name field.
2. Enter a short, recognizable name (e.g., “Davix AI Assistant”).
3. Save changes.

3. Adjusting Brand Font Size #

Option: brand_font_size

• Controls the font size of the chatbot name in the header.
• Uses values like 16px.

Step-by-step:

1. Find the Brand Font Size field.
2. Enter a value (for example, 16px as documented).
3. Save changes and preview the chat.

4. Adding a Logo to the Chat Header #

Option: logo_url

• URL of the logo image that appears in the chat header.

Step-by-step:

1. Upload your logo image to the WordPress Media Library.
2. Copy the URL of that image.
3. Paste the URL into the Logo URL field (logo_url).
4. Save changes.
5. Open the chat bubble on the front-end to confirm the logo shows.

image IMAGE PLACEHOLDER: Screenshot of Chatbot header in front-end showing the logo image and chatbot name together. IMAGE image

5. Setting the Welcome Text (Initial Message) #

Option: welcome_text

• This is the message displayed in the chat on first load, before the user sends anything.

Step-by-step:

1. Locate the Welcome Text field.
2. Enter a clear, friendly greeting (for example, “Hi! I’m your Davix AI assistant.”).
3. Save changes.
4. Refresh the page and open the chat bubble to confirm the greeting appears automatically.

6. Customizing the Input Placeholder #

Option: placeholder

• Controls the text shown inside the message input before the user types.

Step-by-step:

1. Find the Input Placeholder field.
2. Add a helpful hint such as “Ask me anything about this site…”.
3. Save changes.
4. Open the chat; check that the placeholder text appears correctly.

These general settings give your chatbot a branded, recognizable identity using only options documented in the plugin.