Telegram Bot Token: Create via BotFather & Connect to Davix

1. What Is a Telegram Bot Token? #

• A bot token is like an API key for your Telegram bot.
• It’s generated by @BotFather, the official Telegram bot manager.
• It looks something like:
  1234567890:AA...something...XYZ

You must keep it secret, exactly like the OpenAI API key.

2. Step 1 – Open BotFather in Telegram #

1. Open the Telegram app (desktop or mobile).
2. In the search bar, type @BotFather.
3. Open the verified BotFather chat (blue checkmark).

image IMAGE PLACEHOLDER: Screenshot of Telegram search results showing @BotFather and its verified badge. IMAGE image

4. Click Start (or send /start).

3. Step 2 – Create a New Bot #

With BotFather open:

1. Send command: /newbot.
2. BotFather will ask for:
   • A bot name (displayed to users), e.g. Davix Support Bot.
   • A bot username, which must end with bot, e.g. davix_support_bot.
3. After you provide both correctly, BotFather will reply with:
   • A confirmation.
   • An HTTP API token (your bot token).
   • A link to your bot, e.g. t.me/davix_support_bot.

image IMAGE PLACEHOLDER: Screenshot of a BotFather conversation showing /newbot, asking for name and username, then returning the bot token and bot link. IMAGE image

Important:

• Copy the bot token and store it in a safe place.
• Anyone with this token can send messages as your bot.

4. Step 3 – Basic Bot Settings (Optional but Recommended) #

Still inside BotFather you can:

• Use /setdescription, /setabouttext, /setuserpic to give your bot:
  • A description.
  • About text.
  • Profile picture (e.g. your Davix logo). Telegram+1

These don’t affect Davix integration, but look more professional.

5. Step 4 – Insert the Bot Token into Davix AI Engine (Chatbot) #

Your plugin uses the Telegram bot token mainly for:

• Human handoff / live chat integration (chatbot ↔ Telegram).
• Telegram notifications in Forms / Auto-Reply modules.

For Chatbot/Telegram integration:

1. Go to WordPress admin → Davix AI Engine → Chatbot.
2. Open the Telegram or Human Handoff tab (use your actual tab name).
3. Find the field “Telegram Bot Token”.
4. Paste the token you got from BotFather.
5. Save changes.

image IMAGE PLACEHOLDER: Screenshot of Davix AI Engine → Chatbot → Telegram tab showing the “Telegram Bot Token” field and a note like “Generated via BotFather in Telegram”. IMAGE image

6. Step 5 – Configure Telegram Chat IDs / Channels (if your plugin uses them) #

Your docs mention sending messages to:

• A specific user chat ID (for human handoff).
• Or a group/channel where your team can reply.

Typical flow (matching your plugin):

1. Create a private group in Telegram for your team (optional).
2. Add your bot to that group.
3. Send at least one message in the group.
4. Use a small helper (from your plugin or a simple script) or a Telegram bot debug tool to discover the chat ID of that group. Telegram+1
5. Paste that chat ID in the appropriate field in Davix:
   • “Telegram Chat ID for handoff”.
   • “Telegram Chat ID for Forms alerts”.
   • “Telegram Chat ID for Comment/Review alerts” (depending on module).

image IMAGE PLACEHOLDER: Screenshot of Davix → Forms → Telegram settings showing fields: “Telegram Bot Token”, “Telegram Chat ID”, with descriptions. IMAGE image

(Use your exact field names from your plugin’s docs.)

7. Step 6 – Test the Telegram Integration #

For Chatbot human handoff:

1. Enable human mode in Davix → Chatbot → Telegram / Human settings.
2. Open your site, send a message to the chat bubble.
3. Trigger a condition that sends the chat to human (e.g. user clicks “Talk to human”).
4. Check Telegram:
   • You should receive a message in your configured chat/group.
5. Reply in Telegram and verify the answer appears in the website chat.

For Forms notifications:

1. Enable Telegram alerts in Davix → Forms → Telegram.
2. Submit a test form.
3. Check your Telegram chat/group:
   • You should see a message with form details.

If nothing arrives:

• Re-check bot token and chat ID.
• Enable Debug Logs for the relevant module and attempt again to see any errors.